Organizations must develop processes to learn faster, share ideas more quickly, and increase the speed at which individuals update their capabilities. This task is made even more daunting by the environment created by downsizing, mergers, and economic pressures. No one has time to learn, and development budgets have been cut to the bone.
Are training and development obsolete?
Many experts now agree that the corporate training department as we know it is fast becoming obsolete. For too long organizations have accepted putting together a catalog of classes, providing facilitators, and implementing every fad from emotional intelligence to exercises in the woods as the equivalent of developing individuals and producing business results. What senior executives want now is a radical new approach. They want to see a direct connection between development activities and increased workforce productivity. They don’t want training or even development. What they want are results that:
• Increase the capabilities of the workforce
• Boost individual output or productivity
• Improve the adoption rate of best practices
• Enhance innovation and creativity in the workforce
In short, senior executives want the development function to radically change into one that increases productivity and delivers business results.